Plant Doctor Terms of Use

Last updated: 16 October 2026

1. Acceptance and who can use the app

By downloading or using Plant Doctor ("the app") you agree to these terms. If you do not agree, do not use the app.

You must be at least 13 years old, or older if the law where you live sets a higher age for agreeing to online services on your own (for example 16 in some EU countries). If you are under 18, you confirm that a parent or guardian has agreed to these terms.

2. What the app does, and what it does not

Plant Doctor uses an AI vision model to suggest what a plant is and whether it appears diseased, and to offer general care and treatment suggestions.

These results are informational and can be wrong, sometimes confidently. The analysis is a photo assessment produced by a general-purpose AI model from a single photograph. It is not expert horticultural, agricultural, veterinary or medical advice.

Specifically, you must not rely on the app:

• to decide whether a plant, fruit, seed or fungus is safe to eat or handle;
• to diagnose or treat a plant that matters commercially or agriculturally;
• as a substitute for a qualified agronomist, botanist or plant pathologist.

Treatment suggestions may include chemical or biological controls. Follow the product label and local regulations, not the app.

3. Your account

You are responsible for your account credentials and for activity under your account. Do not share your account. Tell us promptly if you believe it has been compromised.

4. Your content

You keep ownership of the photos and text you submit. You grant us the licence needed to operate the app: to transmit your photo to our AI provider for analysis, and to store the photo and the result against your account. See the Privacy Policy for who receives what.

You must have the right to submit what you upload, and you must not upload unlawful content, other people's private information, or images of people.

5. Community features

Where the app offers community posting, you are responsible for what you post. We may remove content or suspend accounts for abuse, spam, harassment or unlawful content.

6. Plant Doctor Pro: subscriptions and purchases

Some features need Plant Doctor Pro. It is offered as auto-renewing subscriptions (weekly, monthly and yearly) and as a one-time Lifetime purchase. The price, billing period and any free trial are shown on the purchase screen before you confirm.

• Daily limit: Pro includes up to 100 analyses a day per account, which is far more than personal use needs. The limit protects the service from automated use; it resets each day (UTC).
• Payment: purchases are processed by Apple (or Google on Android), not by us, and are charged to your store account when you confirm. We never receive your card details.
• Free trials: where a plan offers a free trial, it is for eligible new subscribers only. Unless you cancel at least 24 hours before the trial ends, the subscription starts and you are charged the price shown. Cancelling during a trial ends the trial.
• Renewal: subscriptions renew automatically at the same price and for the same period unless you cancel at least 24 hours before the end of the current period. Your store account is charged for the renewal within the 24 hours before the period ends.
• Cancelling: manage or cancel in your Apple Account settings (on iPhone: Settings, then your name, then Subscriptions) or in Google Play. Cancelling stops future renewals; you keep Pro until the end of the period you have paid for. Deleting the app or your Plant Doctor account does not cancel a subscription.
• Lifetime: a single payment with no renewal. It unlocks Plant Doctor Pro on your account for as long as we offer Plant Doctor Pro. If we ever stop offering it, we will give you at least 30 days' notice by email and on our website.
• Refunds: refunds are handled by Apple or Google under their policies (for Apple, at reportaproblem.apple.com). We generally cannot issue refunds directly. Nothing in these terms limits any right to a refund, repair or other remedy that consumer law where you live gives you, including any statutory right to withdraw from a purchase.
• Price changes: we may change subscription prices. Apple or Google will tell you in advance, and where the law or store rules require it, ask for your agreement before a higher price applies to you. If you do not accept, you can cancel before the new price takes effect.

Invite friends

You can invite friends with your personal invite code or link.

• When a friend counts: they create a Plant Doctor account, enter your code in the app within 7 days of signing up, and get their first assessment. Each account can enter one code, and two people cannot use each other's codes.
• Your rewards: for each friend who counts, one more assessment with its full treatment and prevention steps, for up to 10 friends. When 3 friends count, you also get 30 days of Plant Doctor Pro, once. It starts when that friend counts, does not renew and is never charged. If you already have Pro, these days run at the same time as your subscription and do not extend it.
• Your friends: entering a code is optional and gives the person who enters it nothing extra; they get the same app as everyone else.
• Fair use: rewards have no cash value and cannot be transferred or exchanged. Do not send invites as spam. We may withhold rewards gained with fake, duplicate or automated accounts, and we may change or end the programme at any time; rewards you already received stay yours.

7. Acceptable use

Do not: reverse engineer the app; use it to build a competing dataset or service; scrape or bulk-extract its content; interfere with its operation; attempt to access accounts or data that are not yours; or use it unlawfully.

Automated or excessive use of the analysis features may be rate limited or suspended, because each analysis costs us money to run.

8. Availability and changes to the app

We work to keep the app available, but we cannot guarantee it will be uninterrupted or error-free. Third-party services the app depends on may themselves fail or change. We may change features. If we discontinue the app or remove a paid feature, we will give at least 30 days' notice by email and on our website where we reasonably can.

9. Disclaimer and liability

To the maximum extent permitted by law, the app is provided without warranties of any kind, express or implied, including fitness for a particular purpose.

To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential or punitive damages, or for loss of plants, crops, profits or data, arising from your use of the app or reliance on its output. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the claim.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for anything else that cannot lawfully be excluded or limited. If you live in the EU or the UK, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill; we are not responsible for loss or damage that is not foreseeable.

10. Termination

You may stop using the app and delete your account at any time (Settings → Account → Delete account). We may suspend or end your access if you seriously or repeatedly break these terms; where we reasonably can, we will tell you why and give you a chance to fix it first.

Sections 4, 9, 12 and 13, and anything else that by its nature should continue, survive the end of these terms.

11. Changes to these terms

We may update these terms, for example when the app or the law changes. We will give at least 30 days' notice of a material change by email to the address on your account and on askplantdoctor.com before it takes effect, and the date above will change. Changes apply from then on, never retroactively. If you do not agree, you can stop using the app, delete your account and cancel any subscription before the change takes effect.

12. Who we are, governing law and contact

Plant Doctor is provided by Andria Labs, 30 N Gould St, STE R, Sheridan, WY 82801, USA.

These terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules. If you are a consumer, this does not take away the protection of the mandatory consumer laws of the country where you live, and you may bring a claim in the courts of that country.

Contact: hello@askplantdoctor.com

13. Apple App Store terms

If you downloaded the app from the Apple App Store, the following also applies:

• These terms are between you and us, not Apple. Apple is not responsible for the app or its content.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) for the app. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
• Apple is not responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and consumer protection or privacy claims.
• If a third party claims that the app or your use of it infringes their intellectual property rights, we, not Apple, are responsible for investigating, defending, settling and discharging that claim.
• You confirm that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Your use of the app must also comply with the App Store Terms of Service. Where these terms do not cover something, Apple's standard Licensed Application End User License Agreement applies: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/